Did not buy a car from this dealer but appreciate the prompt responses to my questions.
Nice sales team members who listen to the customers
I love this place! I bought my Mazda here in 2015. Tim Alan & his staff , (Frankie the lady on reception )... are just the best. Such high quality service that is very reasonable on the pocket from such a high quality Mazda garage. Can’t say enough good things about this place & their staff: Thanku to Tim Alan & ur wonderful staff. U run a well oiled work place here ??
I was told a long while ago by these guys that I would need tires soon. There was no pressure. Just the right kind of gr8 kind advice from Tim:I bought my Mazda here in 2015.... best car I ever had from the start . I just love these guys. Tim Alan, the maintenance manager here & Frankie in reception here,are just the best... I always feel they give me the best service , I ALWAYS feel safe/ secure when I leave here with my car & been given the best service. Never ever do I feel ripped off or disappointed ever. Always money well spent. "Frankie "the girl on the reception desk is just the best. The best courteous/ knowledgeable loveliest staff all around. A very well smooth running business they run here. I'm so happy & glad I brought my car with its donut spare on here instead of going to Pep boys,Midas & Firestone , where I inquired 1st bc I was scared to drive too far in it in Denver. The price is the BEST too!! Thanku Tim Alan & ur team for never failing me
The service dept and Frankie were very professional and knowledgeable.
For this car purchase, I knew what I wanted. I had finance approved and I didn't want to spend a day plus in a dealership making decisions under time pressure. I had been doing business for my last 4 cars with another Mazda dealer and they told me to come in to talk about it. I built the car on Mazda.com and got inquiries from every dealer in the metro area. I told all of the dealers what I wanted. Danika responded with a quick response, a description of the car, a price and an offer to order it. Nobody else was so through we began talking, configuring the car adding options all via email and text. In the end I received the exact car I wanted, at a great price and came in and signed paperwork. That plus delivery took 90 minutes. Thanks to Danika and the rest of the Shortline team for getting me exactly what I wanted, my way. BTW I love the car.
Rone and Erick sent to me e mail about CX-5 Mazdaand available vehicles a with prices. IAT the dealership experience was friendly. I felt at home. Introduction to the vehicle was perfect. Rone, Erick and sales manager on duty were very helpful to me in my making decesion to buy the vehicle.
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